A fresh-water electric steamer with 304 stainless steel trays and smart presets.
Features
- Food-safe materials: 304 stainless steel trays, lid and juice plate; non-coated and easy to clean
- Fast steaming: 1700–2050W, steam in 10 seconds; fish in about 10 minutes, vegetables in 6
- Multi-dish cooking: rectangular trays fit whole fish and longer vegetables
- Fresh water: a 2L removable tank, so water is never re-boiled
- Smart panel: LED menu with presets and custom settings
Specifications
- Brand: Hoper Layer
- Model: YM-968 (Australian model)
- Rated voltage: 220–240V
- Heating power: 1700–2050W
- Water tank: 2L
- Dimensions: 31.6 × 34.5 × 25.9cm
- Steam tray: 34.3 × 23.3 × 7.9cm
- Package dimensions: 40.5 × 39.5 × 34cm
- Weight: 5.1kg (packaged)
Warranty
- 1-year standard manufacturer warranty
- Not for commercial use
Shipping is free on orders of $99 and over, and $15 on orders under $99, anywhere in Australia. We only use mainstream Australian courier companies (such as Australia Post, Courier Please, etc.), and all deliveries include a tracking number.
If you have any special requirements, such as urgent delivery or delivery within Melbourne, please contact our customer service team.
Warranty Policy
Standard Warranty
- All products come with a one-year standard warranty. Parts and accessories not included.
Your rights under the Australian Consumer Law
- If a product has a major failure, you can choose a refund or a replacement. For other faults, we'll repair or replace it, or refund you. See our Refund policy.
Coverage During the Warranty Period
- We will provide repairs or replacements for issues not caused by misuse or improper maintenance.
- Our team will assist with postage and repair arrangements.
Customer Responsibility for Improper Use
- For issues caused by improper use during the warranty period, customers must cover all related costs, including:
- Shipping fees (both ways).
- Parts and repair costs.
Examples of improper use:
- Water damage from inadequate cleaning.
- Blockages due to overloading ingredients.
- Motor damage from misuse.
- Environmental damage (e.g., insects entering the circuit board).
Out-of-Warranty Service
For issues occurring outside the warranty period, customers are responsible for:
- Shipping fees.
- Repair costs.
- Replacement parts costs.